How to get support

We are here to help you get the most of our range of products and services. We often host free webinars, and provide the facilities below to get you using the systems. For more information on the different levels of support available you can download our Support Level Information PDF document. For more detailed support information, plus a copy of the support contract terms and conditions, you can download a draft copy of our Service Level Agreement (SLA).

Check out the Downloads area for lots of cool sample content, information, and even some video tutorials.

If you have a problem, or are unsure how to do something, check out the manuals in the download area, or check out the Knowledgebase. 

If you are really stuck, follow the flowchart below to find the quickest and easiest way to get supported: