Products - Support Contracts

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 Consulting - Daily
From our expertise and 10+ years of experience in both Digital Signage and Self Service Kiosks, our team can provide skilled consultancy services to assist you in creating the perfect solution.
£15999998.49
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 Software - Upgrade Protection
Annual support for upgrades. 20% of purchase price per year.
£15999998.49
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 Support - Bronze Level
A basic annual contract of support for your peace of mind. It includes:- • Phone/Email Support for all software related issues • 2+6Hr – Guaranteed 2 hour response, and a subsequent 6 hour fix • 9am to 5pm GMT Response, Monday...
£15999998.49
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 Support - Gold Level
A premium level annual plan aimed at clients who have a limited internal support resources. It includes:- • Phone/Email Support for Use of Software • 2+4Hr Response - Guaranteed 2 hour response, and a subsequent 4 hour fix • 9am to...
£15999998.49
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 Support - Platinum
An annual contract with 365 days a year cover. It includes:- • Phone/Email Support for Use of Software • 2+4Hr Response - Guaranteed 2 hour response, and a subsequent 4 hour fix • 9am to 5pm GMT Response, Monday to Sunday • Daily...
£15999998.49
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 Support - Prepaid
Pre-paid support on a pay-as-you-go basis. Time billed in 15 minute blocks, 100 blocks included.
£15999998.49
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 Support - Silver Level
A mid-range annual support contract aimed at clients for whom proactive monitoring and reporting are important. It includes:- • Phone/Email Support for Use of Software • 2+4Hr - Guaranteed 2 hour response, and a subsequent 4 hour fix...
£15999998.49
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 Support - Topup
Pre-paid support on a pay-as-you-go basis. Time billed in 15 minute blocks, 100 blocks included
£15999998.49
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 Training - 1 Day
Provides 7 hours of in-depth training for up to 15 people. Normally provided via a webinar session, or can be provided in our offices or your offices (subject to payment of travel costs and expenses).
£15999998.49
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 Training - Ad Hoc
Online 1-to-1 training - ideal for a specific purpose. Charged hourly
£15999998.49
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