remote assistance
Ready to help.
Give your visitors instant access to your helpdesk advisors directly on your digital screens. Once setup, users can touch a button to start a live session with any staff member with the app installed.
SAve costs
Your virtual concierge.
Replace traditional in-person receptionists with Acquire Assist, enabling guests to check in or gain access remotely. Benefit from cost savings by utilizing centralized concierges to manage multiple entrances or locations.
remote staffing
Stay connected, always
Customer service staff can easily install a task tray application and begin receiving calls right away. An unlimited number of team members can be online and available for calls. If no customer service members are online, the button automatically disappears from the kiosk application.
features
Everything you need for success.
Screen sharing
Get a live feed of your endpoints to monitor usage and assist users.
Remote control
Take control of the endpoint and guide visitors through your digital experience.
Hours of operation
The helpdesk service is only active when you are, hiding when no operators are online.
Take a break
Operators can pause the app and stop calls being routed whilst busy or off the clock.
Low bandwidth
Simple, encrypted, voice calls that work over local networks and the internet.
Always encrypted
All network communication is encrypted and never stored.
what's next
Ready to get started?
FAQ